Telekom’s Jasuka submarine cable repaired; Traffic returns to normal
TEMPO.CO, Jakarta – Telecommunications giant Telecom announced that the submarine cable communication system of Java, Sumatra and Kalimantan (Jasuka) has been repaired.
“Alhamdulillah (Praise God) the submarine cable has recovered and is serving telecommunications traffic normally, ”said Pujo Pramono, vice president of corporate communications, in a written statement on Tuesday, October 6th.
Pujo expressed gratitude for the support of various parties who assisted the repair process and loyal customers of Telekom Group, the telecommunications company under the SOE ministry.
Telekom would continue to monitor traffic and services to ensure excellent quality of service for customers. “Customer friendliness is our priority,” noted Pujo.
Jasuka’s undersea cable communications system has recovered and has been back to normal operation since Monday, October 4 at 5:30 AM West Indonesian Time (WIB).
Since Sunday, September 19th, everyone Telecom The group’s services, both fixed line broadband, including IndiHome, and mobile broadband owned by Telkomsel, were suspended due to technical problems in the Jasuka submarine cable communication system, which is located 1.5 kilometers off the coast of Batam at a depth of 20 meters below the Sea surface is interrupted. Telekom predicted that the repair process would take about a month.